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Privacy Policy
Effective Date: 23 October 2026
Last Updated: 23 October 2026
1. Introduction
DefineRight (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how DefineRight collects, uses, processes, stores, discloses, and protects personal information when you visit https://defineright.com/, use our website features, submit a contact or consultation request, or communicate with us regarding our services.
DefineRight provides business consulting, operational execution and enablement, data and decision intelligence, digital solutions, technology consulting, and related services for organizations, including biotechnology, pharmaceutical, and life sciences businesses. We also offer AlineRight™, our resource capacity planning and intelligence platform.
By using our website, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will seek your consent before carrying out the relevant processing activities.
2. Information We Collect
We may collect the following categories of information.
2.1 Personal Information You Provide
When you contact us, request a consultation, submit an inquiry, or communicate with our team, we may collect:
Full name and professional title.
Business email address.
Telephone number, where requested.
Company or organization name.
Subject and content of your inquiry.
Business requirements, project details, and other information you voluntarily provide.
Any additional information you choose to include in communications with us.
Please do not submit confidential business information, sensitive personal information, or third-party personal information unless it is necessary and you are authorized to share it.
2.2 Automatically Collected Information
When you access our website, certain technical information may be collected automatically, depending on our website configuration and the technologies enabled. This may include:
Internet Protocol (IP) address.
Browser type and version.
Device and operating system information.
Pages visited and links accessed.
Date, time, and duration of visits.
Referring websites and general website usage information.
Diagnostic, performance, and security-related information.
We use this information to maintain website functionality, understand visitor activity, improve our services, and help identify potential technical or security issues.
2.3 Cookies and Similar Technologies
Our website may use cookies, pixels, tags, and similar technologies to support essential functionality, analyze website performance, remember preferences, or measure marketing effectiveness.
The types of technologies used may include:
Essential technologies: Necessary for website operation, security, or requested functionality.
Analytics technologies: Used to understand website traffic and visitor interactions.
Advertising technologies: Used for advertising measurement or related purposes, if enabled.
Where required by applicable law, we will obtain consent before using non-essential cookies or similar technologies. You may also manage cookies through your browser settings or any cookie preference mechanism provided on our website.
Disabling certain cookies may affect some website features.
3. How We Use Your Information
We may use personal information for the following purposes:
Responding to questions, messages, and consultation requests.
Understanding your business needs and evaluating potential engagements.
Communicating about our consulting, analytics, automation, technology, and digital solutions.
Providing information about AlineRight™ and other relevant services.
Preparing proposals, arranging meetings, and managing business relationships.
Operating, maintaining, securing, and improving our website.
Analyzing website usage and measuring service performance.
Sending relevant business updates, announcements, or marketing communications where permitted by law.
Detecting fraud, preventing misuse, and addressing technical or security incidents.
Complying with applicable legal obligations and enforcing our legal rights.
We will use personal information only for purposes that are consistent with this Privacy Policy and permitted by applicable law.
4. Legal Basis for Processing
Where applicable data protection laws require a legal basis for processing, we may rely on one or more of the following:
Consent: Where you have provided consent for a specific purpose.
Legitimate interests: To operate our business, respond to business inquiries, maintain website security, and improve our services, provided those interests do not override your applicable rights.
Contractual necessity: Where processing is necessary to take steps at your request or perform a contract.
Legal obligations: Where processing is required to comply with applicable laws or lawful requests.
You may withdraw consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.
5. How We Share Information
DefineRight does not sell personal information for monetary consideration. We may share personal information in the following circumstances, subject to applicable law:
5.1 Service Providers
We may engage trusted third-party service providers to support website hosting, information technology, communications, customer relationship management, analytics, security, and other business operations.
These providers may process personal information on our behalf and are expected to handle it in accordance with applicable contractual, security, and legal requirements.
5.2 Business Communications
Where appropriate, we may use service providers or internal business systems to receive, organize, and respond to inquiries, manage prospective client relationships, and coordinate consultations.
5.3 Legal and Regulatory Requirements
We may disclose information where reasonably necessary to comply with applicable law, legal process, regulatory requirements, or valid requests from competent authorities, or to protect our rights, property, security, or the safety of others.
5.4 Business Transactions
If we are involved in a merger, acquisition, restructuring, financing, or sale of business assets, personal information may be transferred as part of that transaction, subject to applicable legal protections.
5.5 With Your Consent
We may share information for other purposes where you have given appropriate consent or otherwise authorized the disclosure.
6. International Data Transfers
DefineRight operates in the United States and India. Depending on the nature of your interaction and the service providers involved, personal information may be processed or accessed in countries other than your country of residence.
Where international transfers occur, we will take steps required by applicable law to protect the information, which may include appropriate contractual safeguards, transfer mechanisms, or other legally recognized protections.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy, including responding to inquiries, maintaining business relationships, complying with legal obligations, resolving disputes, and protecting our legitimate interests.
Retention periods may vary according to the type of information, the nature of the interaction, legal requirements, and the need to maintain business records.
When information is no longer required, we will take appropriate steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations and legitimate retention requirements.
8. Data Security
We use reasonable technical, organizational, and administrative safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss, and misuse.
Depending on the information and the systems involved, safeguards may include access controls, secure transmission, restricted permissions, monitoring, and other appropriate security measures.
However, no method of transmission over the internet or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
If you believe that your interaction with us or your personal information has been compromised, please contact us using the details provided below.
9. Third-Party Websites and Services
Our website may contain links to third-party websites, platforms, or services. These third parties may have their own privacy policies and data handling practices.
DefineRight does not control the privacy practices of independent third parties. We encourage you to review their privacy policies before providing personal information or using their services.
10. Analytics and Advertising
We may use website analytics tools and, where enabled, advertising measurement technologies to understand visitor behavior, evaluate website performance, and improve our communications.
These technologies may collect information such as pages viewed, interactions, device details, approximate location derived from technical information, and browsing activity on our website.
Where third-party analytics or advertising services are used, those providers may process information in accordance with their own terms and privacy policies.
Where required by applicable law, we will provide appropriate notice and obtain consent before enabling non-essential tracking technologies. You may also be able to opt out through available cookie controls, browser settings, or tools offered by the relevant service provider.
11. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
Request access to personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of personal information, subject to applicable exceptions.
Withdraw consent where processing relies on consent.
Object to or request restrictions on certain processing activities.
Request a copy of certain information in a portable format, where applicable.
Opt out of eligible marketing communications.
Exercise other rights available under applicable data protection laws.
Lodge a complaint with the relevant data protection authority, where applicable.
To exercise a privacy right, contact us using the details in the Contact Us section. We may request information reasonably necessary to verify your identity and understand your request.
We will review and respond to requests within the timeframes required by applicable law. Certain information may need to be retained where a legal exception or obligation applies.
12. Marketing Communications
We may contact you regarding your inquiry, requested consultation, business requirements, or services that may be relevant to your organization.
Where permitted by law, we may also send business updates or marketing communications. You can opt out of marketing emails by using the unsubscribe mechanism provided in the message, where available, or by contacting us directly.
Opting out of marketing communications will not prevent us from sending necessary service-related, transactional, or administrative communications.
13. Children’s Privacy
Our website and business services are intended for organizations, professionals, and adult users. They are not directed toward children, and we do not knowingly seek to collect personal information from children through our website.
If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action in accordance with applicable law.
14. Privacy of Business and Client Information
Information submitted through our website may relate to business operations, projects, or prospective engagements. Please do not use general website contact forms to transmit confidential, regulated, or highly sensitive information.
Information exchanged during a formal client engagement may also be governed by separate agreements, confidentiality obligations, service terms, or data processing arrangements. Where such agreements apply, they should be read together with this Privacy Policy.
This Privacy Policy does not replace any separate privacy notice or contractual data protection terms that apply to a specific product, platform, or client engagement.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website technologies, services, or legal obligations.
When changes are made, we will update the “Last Updated” date at the beginning of this page. Where required by law, we will provide additional notice or seek consent for material changes.
We encourage visitors to review this page periodically to stay informed about our privacy practices.
16. Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns regarding the handling of your personal information, please contact us.
DefineRight Inc.
2803 Philadelphia Pike, Suite B #1451
Claymont, DE 19703
United States
Phone: +1 (302) 257-2902
DefineRight India Pvt. Ltd.
3rd Floor, Golden Square, Esteem Mall
Hebbal, Bangalore – 560092
India
Phone: +91-9008249798
Email: info@defineright.com
Website: https://defineright.com/